Employee Experience in the Digital Workplace: A Human Resource Management Perspective
Kata Kunci:
employee experience, digital workplace, virtual work, human resources, psychological well beingAbstrak
The digital workplace transforms how employees interact with their work, colleagues, and organizations. This shift creates new configurations of autonomy, social connection, and psychological well being. This qualitative literature study examines how employee experience forms within digital work environments from a human resource perspective. Analysis reveals that technostress, social isolation, and boundary blurring between work and personal life threaten well being when unmanaged. Digital competence determines individual success and requires continuous organizational investment. Performance management systems must shift from input measurement to output based assessment. Virtual leadership demands communication skills, trust building, and psychological safety creation distinct from face to face settings. Career development in digital environments needs structured mentoring, task rotation, and protected learning time. Organizational culture requires explicit articulation and ongoing maintenance without automatic transmission mechanisms. Measurement of digital employee experience should combine surveys with behavioral data analysis while respecting privacy.
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