Worker Anxiety About Role Displacement from Artificial Intelligence Application in Human Resource Management
Kata Kunci:
artificial intelligence, worker anxiety, job displacement, agorithmic management, psychological well beingAbstrak
Artificial intelligence adoption in recruitment, performance evaluation, and task automation generates worker anxiety about role displacement. This literature synthesis examines psychological mechanisms linking AI implementation to career anxiety. Findings indicate recruitment AI creates anxiety through loss of evaluative control and work experience objectification. Performance evaluation AI generates anxiety through continuous surveillance, activity quantification, and supervisor subordinate relationship erosion. Task automation produces anxiety through job loss fear and professional identity erosion. These anxiety sources mutually reinforce, creating entrapment feelings within unaccountable algorithms. Technology self efficacy, peer support, communication quality, participation opportunities, and ethical governance moderate anxiety levels. Moderate anxiety can motivate positive adaptation, while excessive anxiety risks cynicism, citizenship behavior decline, and best talent attrition. Organizations must design AI implementation with psychological considerations including algorithm transparency, appeal mechanisms, and worker participation.
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