LEGAL PROTECTION FOR PATIENTS IN HEALTH SERVICES AT COMMUNITY HEALTH CENTERS

Abstrak

This study aims to explore aspects of legal protection for patients in the context of health services at Community Health Centers. Although Community Health Centers have an important role in providing basic health services to the community, challenges such as limited resources and lack of legal awareness are the main focus of this research. The research method used is a normative approach with analysis focused on the legal norms governing Community Health Centers. The research results identified a number of regulations, especially Law Number 36 of 2009 concerning Health, which stipulates the rights and obligations of patients within the public health center environment. The main challenges identified involve limited resources, low legal awareness among health care providers, and barriers to access to justice. In looking at opportunities for legal protection, the study highlights the relevance of the Consumer Protection Law and regulations related to Community Health Centers. Recommendations put forward to improve legal protection include increasing legal awareness among health service providers and the community, improving access to justice, strengthening regulations related to Community Health Centers, utilizing technology in the delivery of health services, and increasing supervision